Privacy Policy

1. General Information

The website www.biutco.ro is operated by Biutconcept SRL, headquartered at Str. Constantin Aricescu 22, Bucharest, registered with the Trade Registry under no. J2025017477009, with VAT code 51433742. Accessing and using the website implies full and unconditional acceptance of this Privacy Policy.

2. Personal Data We Collect

We collect personal data directly from you in the following situations:

• When placing an order: full name, delivery address, email, phone number, and payment methods
• When creating a customer account
• When subscribing to our newsletter
• When contacting us via the contact form or by email

We may also automatically collect certain technical information when you use the website, such as: IP address, browser type, pages visited, and session duration, through cookies and similar technologies (see Section 7).

3. Purposes of Data Processing

We use your data for the following purposes:

• Processing orders and delivering products
• Issuing invoices and managing payments
• Creating and managing your customer account
• Sending marketing communications (newsletters) only with your explicit consent
• Providing customer support and handling returns
• Improving the user experience on our website

4. Legal Basis for Processing

Your data is processed based on the following legal grounds:

• Performance of a contract (orders, customer account)
• Legal obligations (invoicing, accounting document retention)
• Consent (for newsletter subscription and optional cookies)
• Legitimate interest (fraud prevention, service optimization)

5. Data Disclosure

Personal data may be shared with the following partners, only as necessary for service delivery:

• Courier services (e.g., Fan Courier, Sameday)
• Payment service providers (e.g., PayU)
• IT and hosting service providers
• Public authorities, upon request, in accordance with legal obligations

BiutCo does not sell, rent, or distribute personal data to third parties for marketing purposes.

6. Data Retention Period

Data will be stored:

• For the duration of your customer account’s existence
• For the time required to fulfill the order and comply with fiscal obligations (5–10 years)
• Until consent is withdrawn (in the case of newsletters)

After the expiration of the retention period, data will be securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the following rights:

• The right to access your data
• The right to rectification or erasure ("the right to be forgotten")
• The right to restrict processing
• The right to object
• The right to data portability
• The right to withdraw consent at any time
• The right to file a complaint with the Data Protection Authority (ANSPDCP) – www.dataprotection.ro

To exercise any of these rights, please contact us at: contact@biutco.ro

8. Cookies and Tracking Technologies

Our website uses cookies for:

• Essential functionality (shopping cart, login)
• Traffic analysis (Google Analytics)
• Personalizing the user experience

On your first visit, you will be asked to consent to non-essential cookies. You can modify your preferences at any time in your browser settings.

More information is available in our Cookie Policy.

9. Data Security

BiutCo implements appropriate technical and organizational measures to protect data from unauthorized access, loss, destruction, or alteration.

10. Privacy Policy Updates

We reserve the right to update this policy at any time. Any changes will be published on this page and will take effect upon publication.